Welcome to Calvoire.com (“we,” “us,” or “our”). By accessing or using our online store at https://calvoire.com the “Website”), you agree to comply with these Terms and Conditions. Please read them carefully before placing an order.
1. Acceptance of Terms
By using Calvoire.com, you confirm that you are at least 18 years old or legally permitted to shop under parental/guardian supervision. Your continued use of the Website constitutes acceptance of these terms.
2. Definitions
- “Customer”: Any individual or entity purchasing products from Calvoire.com.
- “Products”: Items listed for sale on the Website.
- “Website”: Refers to Calvoire.com and its subdomains.
3. User Obligations
- Provide accurate and current information during account creation or checkout.
- Do not misuse the Website for illegal activities, fraud, or unauthorized access.
- You are responsible for maintaining the confidentiality of your account credentials.
4. Product Orders and Payments
- Order Acceptance: Orders are subject to product availability and payment verification.
- Pricing: All prices are listed in [Insert Currency] and exclude taxes/shipping fees (added at checkout).
- Payment Methods: We accept credit/debit cards, UPI, and other secure gateways (e.g., Razorpay, PayPal).
- Order Cancellation: We reserve the right to cancel orders due to pricing errors, stock unavailability, or suspicious activity.
5. Shipping and Delivery
- Processing Time: Orders are processed within [Insert Days] business days.
- Shipping Partners: We use trusted carriers (e.g., DHL, FedEx) for delivery. Tracking details will be shared via email.
- Risk of Loss: Responsibility for products transfers to you upon delivery.
6. Returns, Refunds, and Exchanges
- Eligibility: Return requests must be made within [Insert Days] days of delivery. Products must be unused, in original packaging, and with proof of purchase.
- Refund Process: Approved refunds will be processed to the original payment method within [Insert Days] business days.
- Damaged/Defective Items: Contact us immediately at delhishiraz@gmail.com for replacements.
7. Intellectual Property Rights
- All content on Calvoire.com (logos, text, images, etc.) is owned by us or licensed partners. Unauthorized use is prohibited.
- User-generated content (reviews, comments) grants us a non-exclusive, royalty-free license to use it on the Website.
8. Disclaimers and Limitations of Liability
- Product Descriptions: We strive for accuracy but do not warrant that product details are error-free.
- Website Availability: We are not liable for temporary downtime due to maintenance or technical issues.
- Limitation of Liability: We are not responsible for indirect, incidental, or consequential damages arising from Website use.
9. Termination of Access
We reserve the right to suspend or terminate accounts for violations of these terms, fraudulent activity, or misuse of the Website.
10. Governing Law and Dispute Resolution
These terms are governed by the laws of [Insert Country/State]. Any disputes will be resolved through arbitration or in the courts of [Insert Jurisdiction].
11. Updates to Terms and Conditions
We may update these terms periodically. Changes will be posted on this page with an updated “Last Revised” date. Continued use of the Website implies acceptance of the revised terms.
12. Contact Us
For order inquiries, returns, or clarifications:
- Email: delhishiraz@gmail.com
- Website: Visit our Contact Page